Uptown Cheapskate

on Friday June 6th i went in the Cheapskate in Ft Worth Tx on Hulen StAs I went through the front doors employee Phoebe was standing in the door way TAKING SELFIES AT WORK ON THE CLOCKi said GOOD MORNING and she said ABSOLUTELY NOTHINGi went to the counter were i was greeted by a nice young ladyshe told me that it would take her about 30 minutes to go through my stuff5 minutes later Phoebe called my name and said she went through everything and it was nothing that they could buyNO PROBLEMwhen I went out the door i noticed that a pair of shoes were missingso i went back in and asked for her namei called back up there and the young lady said she was the manager and she said that she helped her go through everythingi was watching the WHOLE TIME WITH MY PHONEshe didnt do anything but rip my bags and STOLE MY DAUGHTERS SHOESi will not stop until i get to talk to someoneshe was EXTREMELY RUDE NASTY AND UNPROFESSIONAL

I wish I had seen all the negative reviews before my visit, as it would have saved me time and energy. Unfortunately, this was my first and last experience at this establishment, which I found to be lacking in value.

I noticed that they offer significantly lower prices for new clothing with tags, and while the store attracts or tailored to a certain diverse clientele. I saw many middle-aged couples and older individuals, but the selection did not meet my expectations.

During my visit, I received an offer of $115 for 36 pieces of clothing and shoes, most of which were new with tags. Based on my observations, the items for sale seemed overpriced compared to what I could find elsewhere in terms of quality and style.

I was also concerned about the demeanor of some employees, who appeared unprofessional and at times disrespectful. I observed instances of loud conversations, including inappropriate language, (profanity), which detracted from the overall atmosphere.

Additionally, I witnessed some employees making light of clothing items due to a lack of familiarity with them, which I believe could be addressed through better training in customer service and professionalism.

The cleanliness of the store was another area that could use improvement.

A tidy environment reflects pride in the establishment and enhances the shopping experience.

Platforms online for selling will be more than what this place offers and it's for profits, just like Goodwill. There are thrift stores that support meaningful causes and operate as non-profits, such as Austin Pets Alive (APA). Customer service is beyond friendly, they get to know you by name, take the time to talk to you and go above and beyond in helping you, (the friendliest one is in Pflugerville). The Caring Place in Georgetown is run by elderly volunteers and are sweethearts.

Round Rock Serving Center. These organizations provide friendly service and foster a welcoming environment for ALL customers without judgement or rudeness.

I hope that the management considers providing additional training for employees to enhance their customer interaction skills, as this could significantly improve the overall experience for future visitors.

Please note that I have photos of the unclean floor and the employees, but I will refrain from sharing them at this time.

I took 2 large bags of clothes and shoes, the majority of them still had tags, or worn once, etc. The lady gave me attitude like I was putting her out just to go through my items.

Then at last they finished going through my things and told me they were going to take x, y and z. That is it, literally like 3 items. I was paid 32 dollars which I was annoyed because I had such nice things in better shape then through Shein merchandise they sell at 3 times the price currently hanging on the rack, but I accepted. Whatever right?

Well I run an online boutique reselling my clothing, and as I start putting all their rejects back I realized there was quite a lot missing from my bundles. What do I do about that? I didn't have time to recheck all of my items as they are shoving me out the door. So basically they stole some of my clothing.

I wanted to just try them to see if I could get a good price on a larger amount of items than selling online piece by piece. Please beware, I would not sell here or shop here again. Back to the whole Shein thing, I have a real problem with that. You can purchase brand-new items from Shein for 3 and 4 dollars a piece, yet uptown cheapskate has the audacity to mark it up 3 x as much, used!

Sorry, this place really sucks. The people that work there act like you are bothering them, whether you are selling clothing or buying clothing, and it's just a whole attitude of a bunch of high school girls.

This was my first time coming in to sell clothes. I called your establishment first.

They mentioned nothing about only 2 bags a day. I had alot of top quality named brand clothes. They only took 7 pieces and did Not go through the rest of the bag. I felt those two young ladies were lazy as they told me alot of the stuff was missing buttons etc.

When I stated there's not 1 item with a missing button as most of the clothes still had tags on them and had never been worn then she stated well they're just nor going to work for us. The clothes were still folded a

Exactly like I had folded them. It took them exactly 5 minutes to go through 1 large bag of clothes that clearly had not been viewed by your staff. Worst experience I've ever had.

I took alot of time to pick the best of the best of what I had and in my opinion because your 2 employees were lazy and did not want to take the time to go through my items or for lack of a better term, they simply didn't do the job they were hired for. I was there Friday March 17th at 12pm.

I feel your establishment would have made alot of money off of my items but because of poor employees your establishment lost money. Thanks again.